Critical Action Required: AutoCAD 2018.0.2 Update

Recently we did a blog and sent out an email to our customers in relation to an update Autodesk released for AutoCAD 2018 Products –The 2018.0.2 update – fixing a defect that would otherwise have caused the product subscription to expire on June 1, 2017 with a pre-release product error message.

However, Autodesk believe approximately 5,000 customer accounts have not installed the fix.

To avoid any unnecessary product or service interruption we are taking immediate action by reaching out to affected customers. We strongly encourage you and your organization to become familiar with this situation (and the fix) by ensuring you install this update (see details below).

Updates must be installed before June 1, 2017.

Here’s how to do update in 3 easy steps:

Step 1: Sign in to your Autodesk Account
Step 2: Choose Product Updates on the MANAGEMENT page.
Step 3: You will see the option for the AutoCAD 2018.0.2 or AutoCAD LT 2018.0.2 Update. Pick the option that is applicable to your product, download and install it.

The AutoCAD 2018.0.2 Update applies to the products listed below*.

Important Notes:

The 2018.0.1 version is listed in About dialog for AutoCAD 2018 and AutoCAD LT 2018 as version O.61.0.0. Once updated to the 2018.0.2 version, it will be shown as O.72.0.0.

If you do not install the AutoCAD 2018.0.2 Update by June 1, 2017, the product will not start and will display the following pre-release product error message:
For users who never downloaded the 2018.0.1 Update, the originally released version O.49.0.0 does not exhibit this problem, and will work as expected past June 1, 2017. Even then, we still recommend updating it to the latest version, which is currently 2018.0.2 (displayed as O.72.0.0 in About dialog box).

*AutoCAD 2018.0.2 Update applies to:

AutoCAD

2018 AutoCAD

Architecture 2018

AutoCAD MEP 2018

AutoCAD Mechanical 2018

AutoCAD Electrical 2018

AutoCAD Map 3D 2018

AutoCAD Civil 3D® 2018

AutoCAD Plant 3D 2018

Advance Steel 2018

AutoCAD LT 2018.0.2 Update applies to AutoCAD LT 2018 only.

We apologize for this inconvenience and insist if you have any additional questions, please reach out to our support team by contacting us HERE