Upon using 3ds Max to render with NVIDIA Mental Ray or Iray, neither are installed and do not appear for selection in the Render Setup drop-down list under Renderer.
When installing 3ds Max with the Setup application (*.exe) file or installing NVIDIA’s separate Mental Ray plugin for the 2018 version, the Mental Ray files seem to be installed in the wrong folder or read incorrectly.
Install the newest version of NVIDIA mental ray and IRay (3.14.1.4) for 3ds Max 2017.
Additionally if the issue persists:
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