AutoCAD 2012, 2013 and 2014 Crash on windows 8 and 10 systems

AutoCAD 2012, 2013 and 2014 Crash on windows 8 and 10 systems

When launching, opening a file, or clicking a command or menu in AutoCAD 2012, 2013, 2014 on Windows 8, 8.1, or 10 system, a fatal error is encountered and the program crashes, such as the following:

Unhandled Access Violation Reading 0x0000 Exception at db16f7adh
Additionally, it is possible to see this same behaviour can be seen on Windows 7 systems.


The .NET Framework 4.7 has been installed on the system.
Note: Windows 10 is not a supported platform for AutoCAD 2014 an older.


  • Roll back any recent Windows updates, particularly for .NET Framework 4.7 (see Autodesk products not working after installing .NET Framework 4.7).
  • Use Windows System Restore to revert to a point before the crashes started. Declining future Windows updates should keep your AutoCAD programs running, although this is not recommended. Not updating a Windows system could put you at risk by missing out on installing security patches and other important updates from Microsoft.
  • Upgrade to a newer version of AutoCAD, although, it is possible that .NET Framework 4.7 can still be a conflicting factor.
  • Run the product on a supported version of Windows and avoid installing .NET Framework 4.7. Here are links to the system requirements for AutoCAD versions 2012, 2013, and 2014:
    System Requirements for AutoCAD 2012
    System Requirements for AutoCAD 2013
    System Requirements for AutoCAD 2014

If you need further assistance with your AutoCAD Product, you can contact us HERE


Revit Training Courses

15 June 2022

Our Revit training courses are hosted by industry-experienced, Autodesk certified, skilled application specialists and consultants. Learn Revit and build the market's demanding skills. Enroll now!

Learn more

BIM 360 (Building Information Modeling)

15 June 2022

BIM Consultation - BIM (Building Information Modelling) 360 construction management software enables almost anytime, anywhere access to project data throughout the building construction lifecycle.

Learn more