Technical Specialist (Design & Manufacturing)

 Technical Specialist (Design & Manufacturing)

An exciting opportunity now exists for an individual to launch their career working with an industry leader for 2D & 3D design software. This is a junior role, which is fully supported and is an ideal opportunity for the right candidate to gain exposure to all elements of design and manufacture.

Established over 20 years ago, Symetri (formally Procad) is the Leading Autodesk Platinum partner globally. Symetri is part of Addnode Group and has more than 750 employees and 250,000 daily users in northern Europe and United States of America. Symetri offer effective guidance in everything from defining, implementing, and supporting Autodesk products and own technology products across all industry sectors. We have over 30 offices in Northern Europe and the US.

The successful candidate will be working with a technical engineering team providing support to clients in the pharmaceutical, medical device, manufacturing, construction, and design industries.

Our mission at Symetri is to challenge people to work smarter for a better future and we value passion, teamwork, courage, and the will to drive change above all else.

What Symetri Offer

Supported by a team of technical experts, the successful candidate can expect on-going technical coaching and regular support. Training on Autodesk design products will be provided as part of your personal and professional development. Career progression is encouraged with several goals and objectives to work towards. Progression is encouraged with several goals and objectives to work towards. Opportunities to travel both nationally and internationally, gain valuable experience in new technologies including Virtual Reality, Generative Design & Design/Make Workflows. Management of both large and small customer accounts and contracts.

Job description:

  • Resolving technical issue through research, customer engagement and troubleshooting
  • Work directly with the Sales & Marketing team
  • Provide technical support to new and existing customers on the Autodesk portfolio of Products and advanced design and manufacturing techniques
  • Document all technical queries, update Symetri support knowledge base and social media platforms
  • Provide both standard and customised training to our extensive customer base

Person specification:

  • 3D CAD design experience essential (1 Year)
  • Experience with Autodesk products or other relevant products an advantage
  • Strong communication and customer care skills
  • Excellent communication skills: verbal and written
  • Ability to manage time effectively and work on your own initiative to meet project deadlines
  • Have a creative mindset with a positive attitude towards problem-solving to assist customers
  • Must have own transport

Location: Limerick Terms: PermanentFull time Salary DOE

Benefits
VHI Health Cover, Death in Service Cover, access to PRSA Pension, Travel Expenses, Company Pension, Hybrid working model.

Job Type: Full-time

Benefits:

  • Company pension
  • On-site parking
  • Private medical insurance
  • Sick pay

Schedule:

  • Monday to Friday
  • Ability to commute/relocate

Language:

  • English 

To apply please email your CV to b.fagan@symetri.com 

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